Shipping Policy

How long does it take to process my order?

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email.

Which countries do you ship to? How long does shipping take? How much does shipping cost?

Region	Product Inventory Location in the Order	Ship from	Order Subtotal（X）	Shipping Costs	Delivery Times
United States (49/62 states	U.S and U.S/China	U.S	X≥$30.00	$3.00	About a week
			X>$30.00	$0.00
	China and U.S/ China	China		According to order weight	About 2-3 weeks
	U.S and China	Separately from U.S and China		According to order weight	About 2-3 weeks
Other Shipping Zones	China or U.S/ China	China		According to order weight	About 2-3 weeks

• The U.S warehouse only ships product to the United States (49/62 states, excluding Alaska, Hawaii, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands, APO、FPO、DPO)
• Other shipping zones include Japan (46/47 jurisdictions, excluding Okinawa-ken), Australia, Germany, Belgium, France, Poland, United Kingdom (4/5 regions, excluding British Army), Netherlands, Portugal (19/20 regions, excluding Azores), Canada, Mexico, Austria, Italy, South Korea, Czechia, Hungary, Slovakia, Spain (47 of 52 provinces, excluding Balearic Islands, Las Palmas, Santa Cruz de Tenerife, Ceuta, Melilla)

How about the duties&taxes?

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Sanfurney is not responsible for these charges if they are applied and are your responsibility as the customer.

How to track my order?

Once your order is ready for shipping, you will receive a notification email from us which will include a tracking number you can use to check its status. We do not ship packages on weekends or holidays at this point. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at contact@sanfurney.com with your name and order number, and we will look into it for you.